Terms of service

Terms of Service

By accessing or using the Mr. Slick Willies website (the "Site") and placing an order, you agree to comply with and be bound by the following Terms of Service (the "Terms"). If you do not agree to these Terms, please refrain from using the Site.

1. General Terms

  • You must be at least 18 years old to make a purchase on the Site.
  • By using the Site, you agree to abide by these Terms as well as our Privacy Policy and any other policies referenced on the Site.

2. Product Information

  • All products are made to order, and images on the Site are for illustrative purposes only. We make every effort to provide accurate product descriptions, but we do not guarantee that all product details are free from errors.
  • We reserve the right to make changes to the products, prices, and product availability at any time without prior notice.

3. Ordering and Payments

  • By submitting an order, you agree to purchase the products as described. Payment must be completed before the order is processed.
  • We accept various forms of payment as specified on the Site.

4. Shipping and Delivery

  • Shipping fees and estimated delivery times are shown at checkout. Delays can happen. Free shipping applies to qualifying orders to the contiguous 48 United States, as advertised on the Site.
  • You are responsible for a complete and accurate ship-to address. We are not responsible for loss, delay, extra carrier fees, or seizure caused by a wrong, incomplete, or ineligible address.
  • If you enter a freight-forwarder, reshipper, or mail-drop address, delivery to that address completes shipment. You or your forwarder become the exporter of any later movement of the goods. We do not issue international return labels on those orders.
  • For shipments we send to a non-US address, you are responsible for duties, taxes, and customs. We do not collect them at checkout unless we say so at checkout.

5. No Returns, Exchanges, or Refunds

  • All sales are final except as stated in our Refund policy. Custom-made and intimate-use products are not returnable for change of mind, feel, or sizing error.
  • Shipping-damage claims must be filed within 7 days of delivery. Manufacturing-defect claims must be filed within 30 days of delivery. Remedies, when a claim is approved, are replacement, store credit, or refund of the product price, at our discretion.
  • No refund is issued while the product remains in your possession, except where we have confirmed that no return is required.
  • The Refund policy on this Site is part of these Terms.

6. Customer Responsibilities

  • You are responsible for choosing the correct model, size, density, color, and other options. Guides and sample kits are reference tools. They do not shift that responsibility to us and they do not guarantee that a finished piece will feel identical to a sample or to another brand.

7. Intellectual Property

  • All content on the Site, including logos, product images, and descriptions, is the property of Mr. Slick Willies or our affiliates and is protected by intellectual property laws.
  • You may not use, copy, or reproduce any of our content without prior written permission.

8. Privacy

  • Our Privacy Policy, available on the Site, explains how we collect, use, and protect your personal information. By using the Site, you consent to the practices outlined in our Privacy Policy.

9. Limitation of Liability

  • Mr. Slick Willies is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.
  • We do not guarantee that the Site will be error-free or that your access will be uninterrupted.

10. Changes to the Terms of Service

  • We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and your continued use of the Site after such changes constitutes your acceptance of the revised Terms.

11. Governing Law

  • These Terms will be governed by and construed in accordance with the laws of the state of Wisconsin, without regard to its conflict of law principles.
  • Any disputes arising out of these Terms or your use of the Site shall be resolved in the appropriate courts located in Wisconsin.

12. Contact Information

  • If you have any questions regarding these Terms of Service, please contact us at:
    • Email: admin@mrslickwillies.com